Cloud PBX and call center platform for businesses
Atheer PBX & Cloud Phone System
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☁️ Cloud PBX

Cloud PBX — A Ready Alternative to Physical PBX Hardware

Extensions, IVR auto-attendant, voicemail and SIP device connectivity — with no PBX box and no server at your premises, running in your browser and apps. To connect your existing lines you need a one-time gateway purchase, or monthly SIM hosting. Ready in 24 hours.

How It Works
📞 Extensions
🤖 Multi-level IVR
📱 SIP Devices
🔔 Ring Groups
⚡ Cloud PBX Features

Everything Your Phone System Needs — in the Cloud

📞
Extensions
A dedicated extension for every employee. Unlimited internal calls. Instant setup from your dashboard.
🤖
IVR Auto-Attendant
Professional multi-level voice menus that route every caller to the right department automatically.
🔔
Ring Groups
Distribute calls across a group of employees — simultaneously or in sequence — for better coverage.
📬
Voicemail
Voice messages captured when no one answers — delivered instantly to the employee's dashboard.
Business Hours
Schedule call routing around business hours and holidays. Automatic after-hours handling.
🌐
Trunk Lines
Connect a SIP trunk provider to make and receive calls over local lines.
📱
SIP Devices
Connect IP desk phones and SIP apps. Employees work from anywhere with the same number.
📲
QR Provisioning
Provision devices with a single QR code scan. No manual setup, no technical complexity.
📞

Extensions and IVR — Working Together

Cloud PBX brings employee extensions and a smart auto-attendant together in one integrated system. Callers reach the IVR, pick a department, and are routed straight to the right agent or queue.

  • Call flow straight from the IVR to extensions
  • Transfer live calls between employees mid-conversation
  • Internal transfers across different departments
  • 24/7 automated answering
Caller Journey
📞 External Caller
🤖 IVR Menu
Press 1 Sales · 2 Support · 3 Accounts
🎯 Queue
Sales
🎯 Queue
Support
📞 Extension
Accounts
👤 The Right Agent
Connected Devices
🖥️
Yealink T46S
Ext. 101
Online
📱
MicroSIP PC
Ext. 102
On a Call
🖥️
Grandstream GXP
Ext. 103
Online
📱
Mobile App
Ext. 104
Online
🌐 SIP Trunk
Connected & Active
🔗

Connect Devices and Phone Lines

Atheer connects any IP desk phone, SIP app, or softphone — plus SIP trunks from local telecom providers to handle your external calls.

  • IP desk phones (Yealink, Grandstream, and more)
  • Softphone apps on desktop
  • SIP apps on mobile
  • SIP trunks from local telecom providers
  • QR provisioning for faster setup
⚖️ Comparison

Traditional PBX vs. Atheer Cloud

Why invest in physical hardware and steep maintenance costs when you can get the same capabilities and more with one all-inclusive monthly subscription?

Feature / CriteriaTraditional PBXAtheer Cloud
Upfront Cost High — hardware and installation Low — subscription plus a one-time connection gateway
Activation Time Weeks to months Under 24 hours
Maintenance On-site technician + spare parts Handled automatically by Atheer
Updates Manual and costly Automatic at no extra charge
Remote Work Limited or needs a complex VPN Works from anywhere in the world
Adding Employees Buying cards and extra installation Instant from the dashboard
Scaling Difficult and costly Instant, with zero downtime
Backups Manual — your company's responsibility Automatic daily backups by Atheer
Reports & Analytics Very limited Detailed reports and KPIs
Call Center Wallboard Usually unavailable Built into the same platform
Technical Support The installer company Dedicated support from the Atheer team

Move to a Professional Cloud PBX

Ditch physical PBX hardware and its maintenance bills. Atheer gives you a phone system that's more capable, easier to manage, and lower in cost.

Compare Plans
Security & Privacy

Data Isolation & Security

Every company gets its own isolated workspace — your data never mixes with anyone else's

🔒

Separate Workspace

Each company gets a fully isolated environment — separate settings, users, and calls

🗄️

Database-Level Isolation

Data is separated at the database level — no company can ever access another company's data

🔑

Encrypted Passwords

Passwords are encrypted and never stored in plain text — not even our engineers can read them

👥

Multi-Level Permissions

Three permission levels — Admin, Supervisor, and User — giving you precise control over what each person sees and does

📋

System Monitoring & Audit Log

Our team monitors system performance around the clock, backed by a technical audit log for instant response to any issue

🔄

Regular Security Updates

Security updates managed by our engineering team on a regular cadence — with zero effort or downtime on your end

Recording & Monitoring

Call Recording & Monitoring

Record every call automatically and play it back anytime from the admin dashboard

🎙️
Automatic Recording of Every Call
Every inbound and outbound call is recorded automatically the moment it ends
🔍
Filter by Date and Extension
Easily search recordings by date, extension number, or employee
▶️
Play Back from the Admin Dashboard
Listen to any recording right in your browser — no software to download
📊
Daily and Weekly Reports
Detailed reports on call volume, duration, and distribution across employees and queues
📡
Call Quality Monitoring
Track audio quality and drops to ensure a consistently professional call experience
📤
Export Reports Available
Export reports to Excel to share with your management team
Subscribe and Start Recording Automatically
❓ Frequently asked questions

What companies ask before moving to a cloud PBX

What is a cloud PBX and how does it differ from a traditional one?
A traditional PBX is a box installed at your premises that needs maintenance, expansion and cabling. A cloud PBX runs from Atheer data centers, so you get extensions, auto-attendant, queues and reports over the internet — no box in your office, no technician visit for every change, and scaling is just adding an extension from the dashboard.
Do I need hardware or landlines?
Your staff need no hardware — the Atheer app on mobile or desktop is enough, and desk phones are optional. Connecting your existing lines requires a one-time gateway purchase depending on the line type: a SIP-trunk gateway for unified numbers, an FXO gateway for analog landlines — or instead of buying, you can subscribe to our monthly SIM-hosting service.
Do I keep my current number?
Yes. Atheer does not replace your number — it operates it. Your unified, landline and mobile numbers can all connect to the same PBX, and their calls appear in the same reports.
How long does it take to go live?
Your company account is activated within 24 hours of subscribing, and you receive the admin invite to start creating extensions right away. Configuring the auto-attendant, working hours and queues is done from the dashboard with no installation to wait for.
How many employees and extensions does it support?
The number of extensions follows your chosen plan and can be raised at any time by upgrading — with no reinstallation and no service interruption. A single employee can use their extension from mobile, desktop and a desk phone at the same time.
Does it work across multiple branches and remote staff?
Yes — and it is one of the strongest reasons to move. Staff in any branch, city, or working from home share the same PBX: free internal calls between them, transfers across branches, and a single queue that spans agents in different locations.
Are calls recorded and stored securely?
Call recording is available and stored securely with role-based access permissions; recordings can be played, downloaded and exported from the dashboard. Every call also appears in the reports with its time, duration and outcome.
How is this different from free messaging apps?
Messaging apps connect people; a PBX runs an organization: one company number, an auto-attendant, department routing, waiting queues, recording, performance reports and role-based permissions — and when an employee leaves, their calls and history stay with the company, not on their personal phone.
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