Your customer data stays inside the Kingdom

The Atheer platform runs on servers located in Riyadh, Saudi Arabia. Your calls and their recordings, your call records, your customers' contact data and the entire database are stored inside the Kingdom — not moved to data centres abroad.

🇸🇦 Stays inside Saudi Arabia

Call recordings — stored on the server in Riyadh
Call detail records (CDR) and reports
Your customer contacts and phonebooks
WhatsApp messages and customer-service conversations
Appointments and booking data
User accounts, extensions and settings
Backups — inside the Kingdom

🌍 Optional services that process abroad

We state these plainly because disclosure is part of compliance. Each one is optional and can be switched off without affecting the PBX:

The AI receptionist — conversation text is processed by the AI provider
Speech-to-text for recorded calls
Mobile push notifications — via Apple and Google services
Email for alerts and reports

📍 Server location: Riyadh, Kingdom of Saudi Arabia.

🔒 Tenant isolation: Each customer sees only their own data — isolation is enforced at the database level, not merely in the interface.

🎙️ Call recording: You control whether it is enabled and for how long recordings are retained; you can export or delete them at any time.

📄 For organisations that require formal proof: we provide a written data-location statement as part of the service agreement on request.

Request a data-location statement Pricing & plans