🤖 AI Voice Agent

An AI receptionist that answers your business in Arabic, 24 hours a day

It answers on the first ring, understands the caller in their own dialect, handles frequent questions, books the appointment, and transfers to the right person when needed — no press-1 menus, no hold, no missed calls.

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🇸🇦 Arabic & Saudi dialect 🕐 Works 24/7, never off 🔀 Instant human handoff 📊 Every call logged in reports

💡 The problem it solves

Every unanswered call is a customer who went to your competitor

After hours, at peak time, or while your staff are busy — calls are lost silently. The AI receptionist answers every call, at any time, with the same quality.

📞

Instant answer, zero hold

Answers on the first ring no matter how many calls come at once — no waiting queue, no busy tone.

🗣️

Natural Arabic conversation

Understands the request as the caller says it, and replies in a natural, human-like voice.

📅

Books appointments on the call

Offers available slots, locks the booking, and confirms it to the customer before hanging up.

🔀

Smart transfer to the right person

When the caller needs a human, the call is transferred straight to the right extension or queue.

🎧 What the call sounds like

A conversation — not a keypad menu

The caller simply talks, and the AI receptionist understands the intent and completes the task end to end: answer, booking, or transfer — with the full call logged in Atheer reports.

✓ Knows your business, services, published prices and working hours
✓ Handles frequent questions without interrupting your team
✓ Detects urgent requests and hands them to a human immediately
✓ Logs every call: time, number, outcome and recording

Sample call

Hi, I'd like to book an appointment tomorrow morning

Hello and welcome. Tomorrow we have 9:00 and 10:30 AM available. Which suits you?

10:30 please

Your appointment is confirmed for tomorrow at 10:30 AM, and a confirmation is on its way. Anything else?

No thanks — but I'd like to speak to accounting

Transferring you to the accounts department now, one moment please.

⚙️ How it works

Four steps from subscription to your first AI-answered call

Subscribe to Atheer

Pick your plan and add the AI receptionist service. Your account is activated within 24 hours.

Teach it your business

We configure your business name, services, frequent questions, working hours, and booking and transfer rules.

Connect your number

Your unified number or existing lines connect to the PBX, routing calls to the AI agent either always or only after hours.

Watch the results

Every call appears in Atheer reports: time, outcome, recording, and the appointments booked.

⚖️ Comparison

Traditional IVR vs. the AI receptionist

☎️ Traditional IVR

✕ A fixed menu: “press 1, press 2” — callers get lost between options
✕ Cannot understand any question outside the predefined menu
✕ Cannot book an appointment or complete a request
✕ After hours: voicemail only

🤖 Atheer AI receptionist

✓ Natural conversation — the caller just speaks, no keypad
✓ Understands intent — answers frequent questions accurately
✓ Completes the task — books and confirms the appointment during the call
✓ Never stops — works nights, weekends and holidays

🏢 Who it's for

Any business that lives on inbound calls

🏥

Clinics & medical centers

Booking and confirming appointments, answering service and hours questions, and passing urgent cases to reception instantly.

🏨

Hotels & hospitality

Answering booking and availability questions around the clock, and routing guests to the right department without hold time.

🛠️

Services & maintenance

Capturing service requests with their details and scheduling the visit, while routing emergencies to the on-call technician.

🏘️

Real estate & showrooms

Answering unit and location questions, scheduling viewings, and qualifying interested buyers for your team.

🎓

Institutes & training centers

Explaining programs, enrollment dates and published fees, then transferring serious leads to admissions.

🎧

Call centers

Absorbing peak volume and repetitive calls so agents can focus on higher-value conversations.

❓ Frequently asked questions

Questions customers ask before going live

How is an AI receptionist different from a traditional IVR?

A traditional IVR asks the caller to press digits in a fixed menu. An AI receptionist talks with the caller in natural language, understands the request as spoken, then answers, books, or transfers directly — no menus, no waiting.

Does it really understand the Saudi dialect?

Yes. The Atheer voice agent is tuned for both Modern Standard Arabic and the Saudi dialect. It pronounces numbers, dates, and amounts the way people locally expect, and replies in a natural, human-like tone.

Can it transfer the call to a human?

Yes — that is core to the design. When the caller asks for a person, or the request falls outside the configured scope, the call is transferred immediately to the right extension or queue inside the PBX, and remains recorded and logged in your reports.

Do I need hardware or landlines?

Your staff need no hardware — the Atheer app on mobile or desktop is enough, and desk phones are optional. Connecting your existing lines requires a one-time gateway purchase depending on the line type: a SIP-trunk gateway for unified numbers, an FXO gateway for analog landlines — or instead of buying, you can subscribe to our monthly SIM-hosting service.

How long does setup take?

Your Atheer account is activated within 24 hours of subscribing. Configuring the AI receptionist — your business profile, frequent questions, working hours, and transfer/booking rules — is done with you in a short onboarding session.

How is the AI receptionist priced?

It is added on top of your Atheer plan and metered by AI call count and AI minutes within a clear monthly allowance. Contact us for a quote based on your real call volume.