Extensions, IVR auto-attendant, voicemail, and SIP device connectivity — all without servers or physical hardware. Runs in your browser. Ready in 24 hours.
Cloud PBX brings employee extensions and a smart auto-attendant together in one integrated system. Callers reach the IVR, pick a department, and are routed straight to the right agent or queue.
Atheer connects any IP desk phone, SIP app, or softphone — plus SIP trunks from local telecom providers to handle your external calls.
Why invest in physical hardware and steep maintenance costs when you can get the same capabilities and more with one all-inclusive monthly subscription?
| Feature / Criteria | Traditional PBX | Atheer Cloud |
|---|---|---|
| Upfront Cost | ✗ High — hardware and installation | ✓ No hardware cost — subscription only |
| Activation Time | ✗ Weeks to months | ✓ Under 24 hours |
| Maintenance | ✗ On-site technician + spare parts | ✓ Handled automatically by Atheer |
| Updates | ✗ Manual and costly | ✓ Automatic at no extra charge |
| Remote Work | ✗ Limited or needs a complex VPN | ✓ Works from anywhere in the world |
| Adding Employees | ✗ Buying cards and extra installation | ✓ Instant from the dashboard |
| Scaling | ✗ Difficult and costly | ✓ Instant, with zero downtime |
| Backups | ✗ Manual — your company's responsibility | ✓ Automatic daily backups by Atheer |
| Reports & Analytics | ✗ Very limited | ✓ Detailed reports and KPIs |
| Call Center Wallboard | ✗ Usually unavailable | ✓ Built into the same platform |
| Technical Support | ✗ The installer company | ✓ Dedicated support from the Atheer team |
Ditch physical PBX hardware and its maintenance bills. Atheer gives you a phone system that's more capable, easier to manage, and lower in cost.
Every company gets its own isolated workspace — your data never mixes with anyone else's
Each company gets a fully isolated environment — separate settings, users, and calls
Data is separated at the database level — no company can ever access another company's data
Passwords are encrypted and never stored in plain text — not even our engineers can read them
Three permission levels — Admin, Supervisor, and User — giving you precise control over what each person sees and does
Our team monitors system performance around the clock, backed by a technical audit log for instant response to any issue
Security updates managed by our engineering team on a regular cadence — with zero effort or downtime on your end
Record every call automatically and play it back anytime from the admin dashboard