Cloud PBX and call center platform for businesses
Atheer PBX & Cloud Phone System
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💳 Pricing & Plans

Clear plans, transparent pricing

Choose the plan that fits your business — every plan includes a complete cloud PBX. Activation within 24 hours and no long-term contracts. Save 5% when you pay annually. All prices exclude VAT (15%), which is added at checkout.

🏦 An extra 5% off when you pay by bank transfer — covering the subscription, setup fee, extra extensions and storage, and it stacks with the annual discount. (Card payments are excluded.) Choose “Bank transfer” at checkout to see your final amount.

🧭 Not sure which plan fits you?Answer five simple questions and we will tell you exactly what you need and its full price — before you pay. Open the guide →

☁️ Want cloud lines? Order them directly from a service provider such as GO, send us the settings details and we connect them to Atheer for you — no gateway, no installation. GO website →

🌱
Starter
For startups and small teams — launch with a complete cloud PBX.
SAR 99 / month
 
One-time setup fee: 600 SAR
Non-recurring · Non-refundable
💳 Payable in 3 instalments — 200.00 SAR today, the rest on your next two invoices.
Total due today — SAR incl. 15% VAT and the first setup instalment
Number of extensions (staff)
Includes 5 extensions · each extra +20 SAR/month · up to 500 (for more: Custom plan)
📞 Included concurrent calls: 2 channels · 40% of your total extensions — internal or external at the same time (updates with the count)
Extra storage (optional)
0 GB
Includes 5 GB of storage for calls and recordings · optional add-on: every 5 GB = SAR 21.08/month
✕ 🤖 AI suite
✕ 💬 WhatsApp Business
✕ 📱 Social media
✕ 📣 Automated outbound campaigns
Concurrent calls = 40% of your extensions · 5 GB of recordings (≈ 1,800 calls)
  • ✓Extensions for your staff — adjust the count with the +/− control
  • ✓Auto attendant that routes every caller to the right department
  • ✓CDR report — a full log of every call (inbound & outbound)
  • ✓Call recording for quality — 5 GB (≈ 90 hours · about 1,800 calls)
  • ✓Web and mobile app for your team
  • ✓Fast technical support
  • ✓Your data is hosted inside Saudi Arabia — servers, recordings and database in Riyadh
🏢
Enterprise
For large call centers and hotels — high performance and the full advanced feature set.
SAR 948 / month
 
One-time setup fee: 3,500 SAR
Non-recurring · Non-refundable
💳 Payable in 3 instalments — 1,166.66 SAR today, the rest on your next two invoices.
Total due today — SAR incl. 15% VAT and the first setup instalment
Number of extensions (staff)
Includes 20 extensions · each extra +25 SAR/month · up to 500 (for more: Custom plan)
📞 Included concurrent calls: 8 channels · 40% of your total extensions — internal or external at the same time (updates with the count)
Extra storage (optional)
0 GB
Includes 25 GB of storage for calls and recordings · optional add-on: every 5 GB = SAR 21.08/month
✓ 🤖 AI suite · 500 min/mo
✓ 💬 WhatsApp Business
✓ 📱 Social media
✓ 📣 Automated outbound campaigns
Concurrent calls = 40% of your extensions · 25 GB of recordings (≈ 9,000 calls) · 50 queues
  • ✓Outbound call center + automated campaigns — Enterprise exclusive
  • ✓Everything in Business + group video calls
  • ✓Social media — publish & schedule to Instagram, Facebook & TikTok, plus a shared inbox for Instagram & Messenger — Enterprise exclusive
  • ✓High capacity for concurrent calls and queues
  • ✓Advanced reports and a custom report builder
  • ✓Hotel module + help desk
  • ✓Automatic device provisioning + custom domain
  • ✓25 GB of call recordings (≈ 450 hours · about 9,000 calls) + 24/7 support
  • ✓500 AI minutes per month — unused minutes roll over, and can be topped up first; expandable with extra credit
  • ✓AI auto-reply on WhatsApp — the same AI receptionist that answers your phone also answers WhatsApp messages, and hands over to a live agent when needed
  • ✓Unified customer view — every call, recording, message and appointment for one customer in one place, recognised whether they contact you in local or international format
  • ✓Deep CRM link — every call is logged automatically into the customers record inside your own system (Odoo, Zoho, HubSpot, Bitrix24), and their record appears to the agent the moment the phone rings
  • ✓Post-call satisfaction survey over WhatsApp — sent after hang-up, so the caller is never held on the line
  • ✓Call transcription, summaries and reason tagging — included in Enterprise; available as a paid add-on for Starter and Business
  • ✓Your data is hosted inside Saudi Arabia — servers, recordings and database in Riyadh
🛠️
Custom
For large enterprises with special requirements — limits, resources, and features tailored to your needs.
On request
A plan tailored to you after a discovery session
One-time setup fee: on request
Set within your custom quote
  • ✓Negotiable limits and resources
  • ✓All features fully enabled
  • ✓Custom API integrations
  • ✓Dedicated account manager + custom SLA
  • ✓Support and onboarding as agreed
Contact us for a custom plan ←
🔌 Connecting your existing lines

Need a gateway? Here is the full price — before you order

Not sure whether you need one? Three situations — one of them is yours ▶ Watch the explainer 1:50 min
☁️

Cloud SIP trunk from your operator? You need no gateway at allSAR 0

Order them directly from a service provider such as GO, send us the settings details and we connect them to Atheer for you over the internet — no device, no shipping, no installation and no extra cost. This is our recommended option, and it goes live within hours. GO website →

Prices are for the selected quantity and include VAT, shipping, delivery, installation and programming — pick the payment method that suits you.

Landline gateway (fixed line) — up to 4 lines

connects your existing landlines to Atheer
  • Bank transfer5% off 1,587.76 SAR
  • Card / Apple PayOne payment 1,671.33 SAR
  • tabby4 payments · interest-free 417.83 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

Landline gateway (fixed line) — up to 8 lines

connects your existing landlines to Atheer
  • Bank transfer5% off 2,185.00 SAR
  • Card / Apple PayOne payment 2,300.00 SAR
  • tabby4 payments · interest-free 575.00 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

SIM gateway — 2 SIMs 3G

2 mobile SIMs
  • Bank transfer5% off 2,141.30 SAR
  • Card / Apple PayOne payment 2,254.00 SAR
  • tabby4 payments · interest-free 563.50 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

SIM gateway — 2 SIMs 4G

2 mobile SIMs · LTE
  • Bank transfer5% off 2,611.08 SAR
  • Card / Apple PayOne payment 2,748.50 SAR
  • tabby4 payments · interest-free 687.13 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

SIM gateway — 4 SIMs 3G

4 mobile SIMs
  • Bank transfer5% off 2,972.69 SAR
  • Card / Apple PayOne payment 3,129.15 SAR
  • tabby4 payments · interest-free 782.29 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

SIM gateway — 4 SIMs 4G

4 mobile SIMs · LTE
  • Bank transfer5% off 4,879.84 SAR
  • Card / Apple PayOne payment 5,136.67 SAR
  • tabby4 payments · interest-free 1,284.17 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

SIP trunk gateway

a link that requires a device
  • Bank transfer5% off 5,800.00 SAR
  • Card / Apple PayOne payment 6,105.26 SAR
  • tabby4 payments · interest-free 1,526.32 SAR × 4

✓ Shipping · installation · programming · 2-year warranty

• All prices include VAT and include shipping, delivery, installation and programming — a one-off amount with no extra costs, not part of the monthly subscription.
• Splitting via tabby is 4 interest-free payments with no extra fees for you, available on every gateway and subject to Tabby's approval: each customer's limit is set by Tabby from their history with Tabby. If it is declined, your order is kept and you can pay by bank transfer with 5% off or split the order.
• We install, programme and warrant gateways supplied through Atheer only. A device you buy elsewhere is not covered — we cannot guarantee its stability or compatibility and it stays under its seller's warranty; we will share the connection details on request, with no commitment to the outcome.
• The device becomes yours once paid, and your monthly or annual subscription stays separate, exactly as you choose.
• You can order up to 10 units per order. For a larger quantity contact us and we will prepare a quotation covering supply and staged installation.
• Two-year manufacturer warranty against manufacturing defects · the technician visit is scheduled within 3 to 6 business days of payment confirmation · no returns once installed and operational — full sale terms.
📞 Supported Devices

Works with your phones — automatic provisioning

Connect a Fanvil or Yealink phone and it auto-configures to your Atheer PBX — no complex manual setup, with every plan.

✓ Auto-configuration ✓ Dozens of models ✓ Central management
Fanvil
🎙️ Advanced optional service Available now

AI-powered appointment booking agent — with a Saudi voice

The Atheer voice agent answers your customers around the clock, understands the request, books and reschedules appointments, integrates with clinic and visit systems, and hands off important cases to a live agent — ideal for clinics, medical centers, and any business that never wants to miss a customer.

  • Natural Saudi voice, available 24/7
  • Automatic appointment booking and rescheduling
  • Integration with clinic/visit systems (per integration)
  • Answers frequently asked questions
  • Escalates important cases to a live agent
  • Written summary after every call
Request a voice agent demo ←
On requestPriced as a standalone service based on usage volume and integrations
Adds to any plan as a separate service — request a discovery session to tailor it to your industry.

✅ Secure payment via Paymob, licensed by SAMA  ·  ✅ Cancel anytime  ·  ✅ No hidden fees  ·  ✅ Upgrade between plans anytime

➕ Add-ons & on-demand services

Expand your plan as you need

Need more resources? Any plan can be expanded with extra add-ons or advanced services — contact us to tailor and price them to your usage.

💾

Extra recording storage

Add recording storage any time — every 5 GB = SAR 21.08/month (≈ 90 hours · about 1,800 calls). The space is added to your account automatically after payment.

Buy it from your control panel — the storage lands on your account the moment you pay, with no email to type and nothing to wait for.
Buy in your control panel → or contact support to pay
🤖

AI call credit

Enterprise includes 500 AI minutes per month — and whatever you don't use rolls over to the next month, with no cap. You can top up any time from the credit wallet inside your control panel — each package is 500 minutes for SAR 401.35 incl. VAT.

Top up in your control panel →
👥

Extra extensions / users

Exceeded your plan's user count? Add extra extensions beyond the plan limit without a full upgrade.

Request pricing →
💾

Extra storage

Expand your call recording storage beyond your current plan limit — every 5 GB ≈ 90 hours of recordings (about 1,800 calls).

Request pricing →
🌐

Your company subdomain

A login link under your company name (yourcompany.ibtikar.com.sa) for a unified, professional identity for your team.

Request activation →
🎯

Auto Dialer

Automated outbound calling campaigns for sales, collections, and surveys.

✓ Enterprise only — with outbound campaigns
🧩

Call Flow Designer

Build advanced call flows with drag-and-drop — no coding required.

✓ Included in Business & Enterprise
Important — before you subscribe

Keep your lines, your numbers and your operator — and add Atheer on top

Atheer is a software platform for managing business communications — not a telecom operator. We don't sell you a number, a line, or minutes: we make what you already own smarter. Your numbers stay yours, your contract with your operator stays untouched, and Atheer runs the whole calling experience on top. No number porting, no lock-in.

🚫

What we don't provide

Ibtikar does not provide landlines or unified numbers, and does not sell, resell, or lease phone numbers or call minutes. Those come from your own licensed telecom operator.

🔗

What the system supports

Atheer integrates with your existing landlines and unified numbers from your operator so they run inside the system: routing, IVR, queues, recording and reports — on the very number your customers already know.

📋 Compare plans

Compare and choose what fits you

Not sure which plan fits? The video compares them with the figures ▶ Watch the explainer 2:17 min
FeatureStarterBusinessEnterpriseCustom
Limits & resources
Users / extensions520Flexible
Concurrent calls40% of your extensions — min 240% of your extensions — min 8Flexible
Call queues—50Flexible
Auto attendant (IVR)250Flexible
Ring groups250Flexible
Conference rooms125Flexible
Trunks120Flexible
Storage5GB25GBFlexible
Contacts synced from your CRM—200,000Flexible
Estimated recording capacity (3-min average call)≈ 1,800 calls≈ 9,000 callsFlexible
AI call minutesSAR 401.35 / 500 min500 / mo — unused minutes roll overFlexible
Included transcription minutes— bought separately2,000 / mo · rolls overFlexible
Extra transcription minute—5 halalasFlexible
External connectivity (trunks)
SIP trunks (over the internet)
Cloud trunk from a provider such as GO? No gateway and no extra cost, and we connect it to Atheer for you · a connection that does require a gateway has a one-off device cost — full prices here.
✓ Supported✓ Supported✓ Supported
PSTN landlines
Connected via a landline gateway (fixed line) — one-off, shipping and installation included, not part of the subscription · see prices and buy by bank transfer or in instalments.
✓ Supported✓ Supported✓ Supported
GSM mobile SIMs✓ Supported✓ Supported✓ Supported
Features & modules
Core PBX + auto attendant✓✓✓
Call recording✓✓✓
CDR report (call log) + contacts✓✓✓
Post-call satisfaction survey (press 1-5)✕✓✓
Security & permissions✓✓✓
CRM✕✓✓
Automatic call logging into your own CRM (Odoo · Zoho · HubSpot · Bitrix24)✕✓✓
Customer CRM record shown on the call✕✓✓
Sync your CRM contacts into the Atheer directory✕✓✓
Call flow designer✕✓✓
Outbound dialing✓✓✓
Automated outbound campaigns✕✓✓
SMS over your own SIM gateway — send and receive from the console and the Atheer app✕✓✓
Social media — publish & schedule (Instagram · Facebook · TikTok) + shared inbox (Instagram · Messenger)✕✓✓
Wallboard✕✓✓
WhatsApp Business API integration✕✓✓
AI auto-reply on WhatsApp✕✓✓
Unified customer view (calls + WhatsApp + appointments)✕✓✓
Post-call satisfaction survey over WhatsApp✕✓✓
Call transcription, summaries & categories — included in Enterprise; available as a paid add-on (credit) for Starter and Business from the control panel✕✓✓
Integrations + Microsoft 365✕✓✓
App store + Atheer Link app (iOS & Android)✓✓✓
AI phone receptionist (7700) + minute credit — also available via the AI add-on on any plan✕✓✓
Help desk (Helpdesk)✕✓✓
Hotel module✕✓✓
Automatic device provisioning✕✓✓
Custom report builder✕✓✓
Advanced system tools✕✓✓
Group video calls✕✓✓
🔒 Secure & trusted payment

Pay with confidence

🛡️

Licensed gateway

Payments are processed through Paymob, licensed by the Saudi Central Bank (SAMA).

🔐

Your data is encrypted

We never store your card details on our servers — they're entered directly into the secure payment gateway.

⚡

Automatic activation

Your company account is created automatically after payment confirmation, and your login link arrives within 24 hours.

🔄

Full flexibility

Cancel anytime with no penalties, and upgrade or downgrade between plans as you grow.

❓ FAQ

Questions about subscriptions

The same plan with all its features is available monthly or annually. Choosing annual billing saves you 5% compared to paying monthly across the year.
Yes, you can cancel your subscription anytime from the dashboard with no penalties or extra fees, and your subscription remains active until the end of the paid period.
Yes — a one-time (non-recurring) setup fee per plan: Starter 600 · Business 1,500 · Enterprise 3,500 SAR, split into 3 instalments on all three plans: the first with your first payment, the other two on your next two monthly invoices. It is non-refundable once the plan is activated and paid; after that there are no hidden fees.
The setup fee, where it applies, is non-recurring; its first instalment is paid when you start your subscription. Subscription charges (monthly or annual, as you choose) apply for the selected period from activation, renew automatically, and you can cancel anytime — remaining active until the end of the paid period.
Once payment is automatically confirmed, the system creates your company account and emails you a login link for the company admin account within 24 hours. From the dashboard, you add your staff and start setup right away.
Yes, you can upgrade to a higher plan anytime with the difference prorated, and downgrade at renewal. Contact support if you need help changing your plan.
You can expand your plan with add-ons (extra extensions, storage, or queues) or upgrade to a higher plan. Contact us on WhatsApp to tailor the right add-on and price it to your usage.
No, the dashboard is easy to use, and our support team is available to help you through the initial setup. Most customers get their system fully configured in less than a business day.

Subscribe now and start within 24 hours

No long contracts, no hidden fees, no PBX box at your premises. Just an all-inclusive subscription and a professional cloud PBX for your business.

Contact us