A complete cloud PBX with every tool your team needs. From internal extensions to a professional call center — all in a single platform.
Unlimited internal calling across your whole team. Every employee gets their own extension number — within the extension count of your plan — to make and receive calls from anywhere: at the office, working remotely, or on the go.
Multi-level voice menus. Greet callers professionally and route them to the right department automatically. Cut manual reception workload and elevate the customer experience from the very first second.
Manage call center wait queues intelligently. Control how calls are distributed across agents, set caller priorities, and cap the maximum wait time — all with simple settings from the dashboard.
Secure recording and archiving of every inbound and outbound call. Access recordings anytime from the dashboard, with search and filtering by date, agent, and number.
Detailed reports for every call: duration, handling agent, queue, wait time, and SLA level. Export complete data as CSV to analyze in your favorite tools.
A monitoring display for the big screen in your call center. It shows in real time: available and busy agents, live calls, queues, and current wait time — everything updates automatically.
Easily connect any desk phone or compatible SIP app to your cloud PBX. Employees work from the office or home on the same extension — with zero technical complexity.
Connect landlines and local numbers to your cloud PBX. Callers on a standard phone line reach your team directly through Atheer with crystal-clear, uninterrupted audio.
Every company gets its own dedicated subdomain. Your data is fully isolated from other companies at the database level, ensuring the highest standards of privacy and security.
When an employee doesn't answer, the caller leaves a voice message that appears instantly in the dashboard. No call is ever lost, even during the busiest times.
Flexible ring groups let you make a set of employees ring simultaneously or in sequence. Perfect for distributing calls to specific departments.
Set your work schedules and days off precisely. Outside business hours, the PBX automatically routes calls or plays a custom recorded message — even on public holidays.
Full, granular control over every employee's permissions across the platform. Three clear levels keep your data secure and ensure each employee works strictly within their role.
Provision desk phones effortlessly by scanning a QR code. No manual settings changes needed — the employee scans the code and their phone is up and running instantly.
Manage your company subscription and view past invoices directly from the dashboard. Pay through Paymob, licensed by SAMA. Complete cost transparency.
Automatic, scheduled backups of all settings and recordings. Around-the-clock system health monitoring with guaranteed service continuity, even at peak times.
Advanced capabilities available to our customers that elevate how you communicate with your clients.
Atheer × CRM
No copy-paste, no “remember to log the call”. Atheer recognises the caller from your own records, shows them to the agent before they pick up, and writes the call into that customer’s record when the line clears — in your language and your local time.
Every feature is available from day one. A one-time setup fee applies per plan, with activation within 24 hours.